Indias Society and Culture

Indias Society and Culture Official Summary The way of life of India is among the universes most established, coming to back around 5,000 years. Numerous sources portray it as Sa Prathama Sanskrati Vishvavara †the first and the incomparable culture on the planet. India is an exceptionally assorted nation, and various areas have their own particular societies. Language, religion, food and expressions of the human experience are only a portion of the different parts of Indian culture. Here is a concise diagram of the way of life of India. Presentation Significant determinants of social and political association in India today are: Religion, Caste, and Language. There are more openings for work in the private division and better odds of upward social portability now, subsequently India has started a peaceful social change around there. The administration has perceived 18 authority dialects; Hindi, the national language, is the most generally spoken, albeit English is a national most widely used language. About 80% of the populace is Hindu; India is the home of in excess of 138 million Muslims, the third biggest Muslim populace on the planet. India’s populace additionally incorporates Christians, Sikhs, Jains, Buddhists, and Parsis. The Caste System The standing framework depends on word related and socially characterized chains of importance. There are 4 positions: 1) Priests (Brahmin), 2) Warriors (Kshatriya), 3) Traders/craftsmans (Vaishya), and 4) Farmers/workers (Shudra). These classes are commonly comprehended all through India. The standing framework does exclude the inborn individuals and those outside the station framework in the past known as untouchables†, or dalits. As a general rule, Indian culture is partitioned into a great many jatislocal, endogamous gatherings dependent on occupationand sorted out progressively as per complex thoughts of immaculateness and contamination. Segregation dependent on rank is authoritatively unlawful, yet stays pervasive, particularly in rustic regions. Government exertion, growing training, land change and financial open door through access to data, correspondence, transport, and credit are assisting with diminishing the harshest components of the station framework. The Hindu Worldview Idea of dharma †following one’s obligation; being compelled by a solemn obligation Karma †activity and outcome (as we sow, so we harvest) Samsara †pattern of life Moksha †discharge from the progressive patterns of life, passing and resurrection Hindu Weddings Hindu weddings are a ceremony. By and large, they last a couple of days. They are exceptionally ritualized. Fire is a holy and focal component of the Hindu wedding. Weddings are extremely merry, with heaps of music, moving, food, desserts, blessings, and incorporate numerous family conventions. Dark or plain white is NEVER worn at a wedding as both are the shades of distress, grieving or widowhood. Not every Hindu wedding are flashy, boisterous, and long. Numerous components influence wedding customs: Region Caste Socio-monetary standing Education level Urban versus rustic Family make-up Workforce Work power: 487.6 million (2011 gauge) Work power by occupation: Farming: 52% Industry: 14% Administrations: 34% Joblessness rate: 9.8% (2011 gauge) Delegated a low pay nation by the World Bank with a GNI (net national pay) of $450. Incredible imbalance in the dissemination of riches: the most extravagant tenth of family units hold 33% of riches, while the least fortunate tenth just hold 3%. 29% of the populace lives beneath the neediness line; 70% of these individuals live in country regions; 86% of the populace lives under $2 every day; 44% lives under $1 every day; 25% of the populace needs more cash to eat enough. Dos and Donts in India 1) Do drink filtered water as it were. 2) Dont extend to pay-offs to complete any employment opportunity. Pay off accepting hush money giving are a typical practice in India yet they are proposed to accelerate things or win some help that non-Indians are not qualified for. Plan well ahead of time. Use advisors or exchange and industry affiliations. On the off chance that you anticipate favors, let them come free or not in any way. Caution anybody (even in government) who approaches you for a pay off that you would report him to the Anti-Corruption Bureau or the closest police headquarters. 3) Don’t show diversion at Indian English, intonations or selection of words. The reality remains that numerous Indians talk and compose preferred English over numerous local English speakers. 4) Do focus on the Indian gesture. Numerous Indians are prone to shake their head over the span of discussion or taking directions. The gesture for the most part implies I hear you. Namaste. This is a welcome finished with joining of your palms as during supplication. 5) Do say namaste, collapsing your hands together, as though asking. This is a typical welcome surely known across India, disregarding etymological contrasts. 6) Don’t warmly greet ladies in the event that they don't expand their hand out first. Numerous ladies may not wish to shake hands when met, so a ‘Namaste’ welcoming is suitable, followed with a Kaise hai? (How right? in Hindi.) Indian Food Wide territorial variety An assortment of flavors and nuts add sensitive flavor to the food Vegan food is normal in India There are numerous kinds of curries (vindaloo, Madras, and so on.) Try not to mistake curry for sauce. No hamburger! (Bovines are viewed as sacred in India.) Chicken and sheep/lamb are normal meats, as is fish. Indian pickles are presented with each dinner; they are made with oil, flavors and an assortment of vegetables (mango, lemon, chilies, and carrots.) Plain yogurt is overcome with pretty much every supper. Indian Cinema The greatest film delivering industry on the planet is the Mumbai-based Bollywood. It is likewise called Hindi Cinema, since numerous provincial language films are additionally delivered in India. Acting and sentiment are basic elements of Bollywood films. Indian Music India has a past filled with music that traverses centuries. Music fills in as profound motivation, social articulation and unadulterated diversion. Sorts of music: Society †provincial, ethnic, territorial music Famous †Bollywood and territorial film music Old style music †two branches: Carnatic) Southern India) and Hindustani (Northern and Central India) World of Musicians by Raja Ravi Varma delineates Indian ladies wearing provincial clothing playing an assortment of instruments famous in various pieces of the nation. Indian Dance In Hindu folklore, move is accepted to have been brought about by Brahma, who motivated the sage Bharata Muni to compose the Natya Shastra, a treatise on performing expressions, from which a systematized practice of move and show developed. The most popular of Hindu deitiesâ€Shiva, Kali and Krishnaâ€are commonly spoke to moving. Shivas inestimable move, Kalis move of creation and decimation, and Krishnas hit the dance floor with the gopikas (dairy animals crowd girls)â€Rasa Lilaâ€are mainstream themes in Hindu folklore. End To close with, there are various parts of the Indian culture. Every angle is drilled by individuals yet not every person has confidence in the various viewpoints. As should be obvious it is an exceptionally conventional culture, everybody has their conclusion towards it, positive and negative. In this manner the Indian Culture is a one of a kind culture and has different practices. Despite the fact that the young don't put stock in the conventional perspectives, the way of life will shift with time and won't be customary any longer due to the cutting edge world. With everything taken into account the viewpoints are habitually rehearsed however tomorrow’s age are going to transform it.

Culture and Heritage Tourism in Malta Case Study

Culture and Heritage Tourism in Malta - Case Study Example With a history going back a huge number of year the travel industry supervisors have concluded that a blend of history and culture is a market the island can tap in 2008, and will showcase it to the UK and other European countries.Speaking as of late Malta's travel industry Minister noticed that guest numbers had risen every month since November 2006 - this was expected however to the minimal effort aircrafts beginning to travel to Malta, more than anything the legislature had done or the travel industry board to advance Malta as a vacation destination.'Today we can't depend anything else on the recipe 'sun, ocean and sand'. We are expanding our item into new the travel industry portions, in particular social the travel industry, English language learning, meetings and motivating forces, sports, and Gozo as a goal all alone. Together these portions make up around 40 percent of all sightseers coming to Malta. This implies we are in good shape of diversification.'Commenting on Malta's pitch for the way of life and legacy advertise, a neighborhood travel manage says 'From what we can see there isn't a figure the travel industry supervisors have as a top priority - and that is not really astonishing given their inauspicious record in the past when it come to pulling in holidaymakers to Malta.'With a descending winding in guest numbers in progressive years, the Maltese government at long last yielded to pressure from the Malta occasions industry and permitted ease transporters to travel to the island without precedent for November 2006. Rivalry was sharp between the aircrafts to take up the worthwhile UK to Malta course, and Dublin based Ryan air was picked over adversaries simple Jet to take up the course and the island has profited this year with a sharp increment in voyagers, switching six years of decrease. From that point forward the island's vacationer specialists have at long last arouse up to the way that opposition in the skies could carry a larger number of advantages to the nation than securing her national carrier, and new courses have opened between Malta with Germany, Spain and Scandinavia. New official figures show that the current year's exceptionally significant summer season has been the best in six years for Malta, turning around the decrease in fortunes for the Mediterranean island. The uplifting news for Malta is that notwithstanding the expansion in the quantity of vacationers showing up on the island by means of minimal effort flights, the inhabitance levels of inns has expanded from fundamental to 5 star, demonstrating that Malta can speak to all, which is the reason maybe culture and history are viewed as parts of the movement showcase that could bring considerably more guests to the island, however the reality of the situation will become obvious eventually if government drove headings can truly be gainful for Malta's vacation and aircraft enterprises. The megalithic landmarks of Malta are the most established structures on the planet, worked by a propelled human progress that evaporated 4,500 years prior. There is acceptable fuel for the travel industry here. However ten years prior the visitor office didn't distribute a handout about the paleohistory of the islands. Today, a vacationer purchases a pass to see one of these sanctuaries and he ends up meandering between heaps of fascinating old stones, yet not so much understanding what they are. Possibly he's with a gathering and a guide who can give him a little foundation, however for the easygoing guest, the structures are not identified with anything human. It shows an unfortunately disregarded

How to Boost Your Employee Morale with Corporate Events

How to Boost Your Employee Morale with Corporate Events © Shutterstock.com | Rawpixel.comIn this article, we explore 1) why it is important to boost the morale of your employees, 2) types of corporate events for your employees, and 3) how to arrange a corporate event to boost your employee morale.WHY IS IT IMPORTANT TO BOOST THE MORALE OF YOUR EMPLOYEES?Employee morale is an extremely significant aspect of your business, as it can either make or break your organization. It is has been observed that employees with a higher and more positive morale, have a better attitude towards their job, maintain higher levels of customer service, and also turn out to be much more productive in their workplace. At the same time, employees with a bad morale reduce the efficiency and productivity of your business. Therefore, it is absolutely important to boost employee morale and ensure that none of them is left disgruntled.Happy employees turn out to be efficient and productive employees. Employees who have a positive attitude towards their jobs, and alw ays stay motivated, are likely to miss fewer work days. They also work more efficiently and perform fewer errors and accidents at their workplace. Your customer service too is likely to benefit from these employees, as employees with a higher morale will be much more friendly and helpful while dealing with their customers.Developing and ensuring a good morale starts with recruiting the right employees. Good employee morale affects how motivated your employees will be, suggests how efficient they will be during shifts and also influences how long they are willing to be with your organization. As a boss or a manager of your organization, it is your responsibility to buck up your employee morale and ensure that they are absolutely satisfied with their jobs.You have to ensure that your employees completely understand their roles, their impacts on the customers and how they add value to your organization. Once you ensure these factors, your employees are likely to feel much more connecte d in their workplace.While motivating the employees, you can also motivate them with your own example. If you show good conduct in business, your employees too are likely to be influenced by that. Try to demonstrate a proper and positive attitude, set high standards and show your commitment to serving the perfect example of achievement.You have to consistently communicate with your employees in order to boost their morale. Share the objectives and news about your organization with them. Tell them about your expectations and explain the different reasons behind certain rules and regulations. Ask them promptly about their ‘motivating factors’ and always take their feedback regarding handling staff issues.Try to involve your employees as equal members of the organization. Ensure that each of them feel valued and connected to your organization, by taking their feedbacks and giving them the opportunity to make decisions. Consult your employees while implementing certain policies that might affect them. Instead of dictating rules, let your staffs give their own input to create their favorable workplace environment.Besides this, you should also organize certain events to boost your employee morale and add a dash of fun to their regular jobs. These events play a significant role in inciting a positive and optimistic attitude among them. With a couple of fun and quirky events, your employees are likely to feel more motivated and more connected to your organization.TYPES OF CORPORATE EVENTS FOR YOUR EMPLOYEESA corporate event is an excellent way to let your employees know that they are important and highly valued in the organization. It is also a great way to appreciate them for their hard work. So in case you’re busy figuring out the right events for your employees, here’s a list of eight popular corporate events that’ll surely boost your employee morale.Activity-based events An activity-based event not only boosts the employee morale, but also adds team spi rit among your employees. Some of these events would include bowling sessions, go-kart racing games, and mini-golf course games. You can even arrange for a company volleyball or softball tournament where employees can participate according to their departments. These physical activities will allow your employees to blow out their stress and see their co-workers and managers in the different image outside their workplace.Pancake breakfast Arrange a pancake breakfast where your company executives, managers, and officers cook and serve a meal to the employees. The meal can be a breakfast, and it needs to feature only pancakes, sausages, and bacon. You can also add coffee and orange juice as beverages. The food and ingredients can be bought in bulk at a local discount supermarket or warehouse club. This kind of company event won’t cost much, yet it can play a vital role in boosting your employee morale. It will give your employees an opportunity to spend time with the management in a stress-free and positive atmosphere.Potluck lunch For this type of events, you can ask your employees to bring a particular dish for lunch. Your company can always provide the main entrée for such lunch. It can be pizzas, hamburgers or anything your employees would love. To ensure that all the food groups have been covered in the lunch, assign each individual department a specific food item or a course. For instance, you can ask the accounting department to bring the sides and the marketing team to bring the desserts. You can also host a cooking contest and present a gift certificate to the winner. Gift them vouchers to a local spa, a meal for two, a paid day off, or a free day. This potluck lunch will surely make your employees feel connected to your organization.Surprise afternoon snack You can also surprise your employees with an afternoon treat. For instance, set up an ice cream parlor that comes with vanilla, chocolate and strawberry ice cream. At the same time, you can eve n arrange a treat of whipped cream, muffins, any other popular dessert or snacks like popcorn and sandwiches in this counter. The items you serve doesn’t really matter. All that matters is your spirit of surprising your employees. Giving them a sudden surprise will surely raise their spirits and keep them happy.Casual day party A casual day party is a great way to keep your employees happy and motivated. In this party, all the employees would be allowed to come to office in their casuals. The event would include fun games, good music, and a hearty meal. A casual day party for your employees would give them an opportunity to relax and catch a break from their stressful and stringent schedules.Employee appreciation party Events like employee appreciation parties and award ceremonies are a great way to boost your employee morale. You can distribute certificates and small prizes as tokens of appreciation. In this regard, you should also try to keep a gift for everyone in-house. Appr eciating your employees through these small gifts will make them feel valued and important. This will also foster employee loyalty and help them to reach new heights of excellence.Happy hours Your company can also arrange happy hours once a week, or once in a fortnight. This happy hours session (usually held on Fridays) is simply an after-work drinks party. This party will help your staff to blow off some steam and relax after a hard and strenuous week. Happy hours encourage better communication and also foster better inter-departmental and company-employee relationship.Fun departmental trivia A fun departmental trivia is one of the best ways to build better team working abilities and boost the morale of your employees. Come up with quirky and interesting questions in this trivia to raise the spirits of your employees and motivate them. You can also arrange small gifts for the employees who manage to give right answers. An event like this, entertains, engages, and informs through a wonderful mix of fun and quirky challenges.HOW TO ARRANGE A CORPORATE EVENT TO BOOST YOUR EMPLOYEE MORALEIf you think about a bigger corporate event for your company, here is the step-by-step process of how you can arrange it for your employees.Step 1: Decide to arrange an event and define its purpose In order to boost your employee morale with a funky and innovative event, you have first to decide the type and purpose of the event. Plan and figure out what type of corporate event you want to organize, whether it will be a cocktail party, lunch, picnic or any other activity-based event. Deciding to prepare an event and having a proper goal for it will help you to conduct the activities smoothly.Step 2: Conceptualize a proper plan for your event Right after deciding to arrange an event and defining the purpose of that event; you have to conceptualize now a proper plan for it. You have to decide the budget, figure out the location, plan out an innovative invitation card/email for your employees and also plan the activities for the event.Budget of the corporate event: While deciding the budget, you have to consider every possible expense and contingent expenses that are to be incurred in the event. If you don’t set proper budget restrictions, you’re likely to spend more than you had expected. Be realistic about the budget and try to keep your costs low (unless you’re planning something really grand).Location of the corporate event: You also have to give equal importance in choosing the venue, date and time of the event. Unless it is an activity-based event, your office itself can be a convenient location. However, you can also choose any other venue if you’re planning something much more innovative. Book the location beforehand in order to avoid any hassles just before the grand party. Regarding the date, you have to choose it strategically, avoiding major statutory and religious holidays. It is also better to avoid the school holiday time periods whi le choosing the date.Invitation for the corporate event: Besides planning the budget and location, you also have to come up with an innovative invitation card for your employees. Make the invitation card as innovative as possible. Add a catchy tagline, use some bright colors and make the card look incredible. You can either hand the invitation cards individually or send them electronically to the employees. In both cases, make sure that the cards are quirky and unique.Activities at the corporate event: Another important aspect of conceptualizing a proper plan is deciding which activities you want to make at your event. As you’re planning a corporate event, you have to ensure that the activities of the event involve all your employees. Decide how the event will proceed; figure out a set of games or activities that your employees will be involved in. In case you’re planning an award ceremony, decide the prizes and tokens of appreciation for the employees beforehand.Step 3: Start o rganizing things Now that you’ve conceptualized a major part of the event, start organizing other relevant things like the tagline of the event, necessary switch-ups and a proper photo and video unit.Name theme of the corporate event: If you want your corporate event to stand out, you need to choose a compelling theme that’ll keep your employees connected and happy. Your overall theme needs to be absolutely dynamic, and your event name too has to be unique and out-of-the-box. Once you’ve figured out a name, craft a short and smart tagline for the event. This tagline should describe the event, and it should also be attractive enough to keep your employees interested about the main event. You can also add a logo and come up with special and personalized merchandise for this corporate party. This is likely to grab the greater attention of your employees.Other necessary arrangements: You will also have to make the necessary arrangements for the photos and videos. At the same tim e, ensure that there is a proper arrangement for chairs, tables, podiums, microphones, speakers, LCD projectors and every other necessary element of the event. Gather all the necessary items of the event including small prizes, gift vouchers, medals, certificates, and mementos. Once you get these things ready and buck up on the organization part, your event will be automatically conducted smoothly and easily.Step 4: Create a master plan Right after organizing certain aspects of the event; you have to come up with another master plan that would encompass every aspect of the event.You should check all the contracts, permits and logistics of the event as a part of this plan. There should be logistics for everything. Whether it is about utilizing the space of the venue or deciding a proper parking spot; everything should come along with your logistics.As the event is going to be an in-house one, you won’t have to spend much on marketing and promotion. Yet, if you want to go an extra mile for your employees and render a grand appeal to the event; you can always organize a web page for the event, popularize it on social media and promote it via personalized goodies. However, this is only viable if you’re planning the event on the slightly bigger scale.If you’re looking forward to an interactive event, arrange for the speakers and presenters who will host the show. Choose the right professionals and confirm them in advance.Creating a master plan is extremely significant as it helps you to determine the administrative process and the process of evaluation of the event.Step 5: Determine the administrative process Determining the administrative process is an extremely significant aspect of the conducting the event. This involves the ways how you keep track of your plans, goals, budget, venue, and speakers. While determining the administrative process, you are required to keep a track of all your event information and every other factor associated with it.Step 6: Determine the evaluation process This is the last, and yet, one of the most vital aspects of conducting the event successfully. While setting the initial goals and objectives of the event, you should also consider ways to determine its success. In this regard, the best way to evaluate the success of the event is by checking whether your employees are enjoying themselves or not.Step 7: Make sure every employee participate in the event and enjoy themselves As the main aim of your event is to boost employee morale, you should personally make sure that every employee participates in the event actively. Encourage them to take part in the fun and games. Help them to relax and make them feel connected with some informal conversations. Your event is successful only when your employees get a ‘real break’ from their duties. It is successful when your employees feel happy about their jobs. Due to this reason, you have to particularly ensure that the event you’re conducting is quirky a nd innovative enough to keep everyone engaged. You should also appreciate your employees as a part of the event.If you want to improve the efficiency of your employees and keep them motivated all-way-round, a good corporate event can be the perfect solution.

New Opportunities And Safe Loan Standards For Home Ownership

As American as apple pie, home ownership is a quintessential part of many American’s dream. Making this dream a reality requires hard work, perseverance, and an understanding of the housing market and loan options. It also requires a confidence in the economy and job market that many people justifiably do not have after a devastating housing crash. However, as our nation recovers from this crisis, we look ahead to new opportunities and safe loan standards for home ownership. â€Å"Like a boomerang,† a Sarasota Herald Tribune article describes â€Å"†¦recession-battered [boomerang buyers] are reentering the home market in droves after years of renting, nursing their credit and saving enough to buy again† (Salman). Both boomerang buyers and first time†¦show more content†¦Understandably, these factors are affecting many potential new home buyers who feel home ownership may be too risky and potential boomerang buyers who feel little hope for owning aga in after foreclosure. What these potential buyers may not know is that the housing market is rapidly gaining strength and security and home loans are available to boomerang buyers in as little as twelve months. An article titled â€Å"Boomerang buyers could boost housing market† not only states that people reentering the housing market after a foreclosure or short sale are able to qualify for loans, but they are necessary for the continued stability of the market. The article also states that â€Å"Under the Federal Housing Administration’s (FHA) â€Å"Back to Work† program, it will approve certain borrowers for a home loan just one year after a foreclosure, short sale, deed in lieu of foreclosure or bankruptcy ¬Ã‚ ¬Ã‚ ¬Ã‚ ¬Ã‚ ¬Ã‚ ¬Ã‚ ¬.† This time period has been reduced from two or three years for those individuals who lost their homes due to a job loss or other qualifying financial hardship (Miller). For potential new buyers, it is a great time to bu y as interest rates are at a historic low. USA Today reports that buying a home is 44 percent cheaper in many major metro cities and with â€Å"interest

Emily Dickinson Poetry Essay - 1591 Words

Emily Dickinson’s Poetry There is a lot more to poetry than just the words themselves. â€Å"What William Shakespeare called, â€Å"the mind’s eye† also plays a role† (Borus34). What that means is that your experiences and thoughts will add to your understanding. Dickinson had an active mind and a style so unique and unusual with her writing. Something that was very unusual about her writing was that she never put a title to her poems. Just like many poets, she used a wide assortment of literary devices such as, metaphor, simile, alliteration, and symbolism. â€Å"Unlike many writers of her time, Dickinson did not use conventional rhyme, capitalization, or punctuation† (Borus36). For example, she would put dashes not just at the end of a line, but also†¦show more content†¦For that last Onset-when the King/ Be witnessed-in the Room- (7-8), â€Å"In the first part of this line, the author uses an oxymoron by stating that last Onset. Last means an end, while the definition of onset is a beginning.† (Borus57). Dickinson’s poems use a lot of symbols, things that represent other things. When the speaker describes â€Å"Onset- when the King Be witnessed- in the Room-,(7-8). I feel like the king is being targeted as a symbol of God and death. This is showing connection that the narrator must have a strong belief in religion. This poem is full of sadness, with the narrator stating, â€Å"I Willed my Keepsakes† (9). â€Å"Making a will is the last and final way of ensuring the narrators previously-owned possessions staying with loved ones after death† (Borus62). Most people fear death, the tone of the narrator is merely one of sad acceptance† (Borus62). At the moment of the revealing of the narrators will, â€Å"There interposed a Fly-,† This is telling us that the fly is again interrupting (12). The fly seems to come across as a noisy fly. Why is it representing as a noisy fly? Why did the fly appear at the end of someone’s life and at their last breathe? â€Å"The description of the fly changes in stanza thirteen as the narrator states, With Blue- uncertain stumbling Buzz-, thus explaining the fly is no ordinary house fly but a metaphorical figure representing death† (Johnson173). The blue buzz in beingShow MoreRelatedEssay on Emily Dickinson and Her Poetry3197 Words   |  13 PagesEmily Dickinson and Her Poetry Emily Dickinson is one of the great visionary poets of nineteenth century America. In her lifetime, she composed more poems than most modern Americans will even read in their lifetimes. Dickinson is still praised today, and she continues to be taught in schools, read for pleasure, and studied for research and criticism. 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Is the Customer “Always Right” Free Essays

Is The Customer â€Å"Always Right†? Abstract The customer is always right. It is the merchant’s wealth to safeguard the interests of customers. Many sellers think that some the customer is unreasonable and vulgar. We will write a custom essay sample on Is the Customer â€Å"Always Right† or any similar topic only for you Order Now Customer is always right for three reasons. First, the customer is always right is not the criterion of distinguished between right and wrong but is the criteria of the service work because the focus of the work is how to help customers make the right choices, and how to provide good service to customers. Next, understand the psychology of the customer can help employees easily cope with them. It is can make the seller better serving the customers and make customers to have a higher level of satisfaction. Finally, allowing guests to be picky, can improve the quality of companies and salespeople. The example of Apple and Nokia demonstrates that picky customers can make the seller better serving the customers and make customers to have a higher level of satisfaction. The survival and development of enterprises rely on the trust and support of the customer. Like Zhang (as cited in Gluckman, the last paraphrase 2012) said â€Å"we will always be wrong†. So we will do better! Is The Customer â€Å"Always Right†? The customer is always right. Many people don’t think so, because when customers walk into a store, the clerk gives many different kinds of merchandise for them to choose from. However some customers will complain about the products. Some sellers think that some customers are picky and unreasonable. Nevertheless, no matter what kinds of the customers go into the store, regardless of the attitudes and tempers, they are â€Å"Gods†, since they bring large amount of profit for the business. Therefore, customer is always right and I have three reasons. First of all, the customer is always right† is the goal of service work, not distinguishing between right and wrong. Also, the slogan â€Å"the customer is always right† can be seen in many companies. However many people do not understand it or misunderstand the original meaning of this slogan. â€Å"The customer is always right† is not to judge the rights and wrongs of the matter. It means that companies to do their utmost best to create a good environment for the customers make guests to enjoy quality service, and to ensure the quests feel they have received good value no matter when and where. As Ray Miller (2012) stated, â€Å"It does not matter who is right and who is wrong†. For this sentence a customer may have his or her own ideas, and maybe these ideas are wrong or misguided. If pointed out that the customer is wrong, it will make things worse! Do not need to care about right and wrong with customers as a service industry. How to help customers make the right choices, and how to provide good service to customers that is the focus of service work. Secondly, understanding the psychology of the customer can help employees easily cope with them, but how do they cope when the customer is picky? When customers walk into a store, the clerk take out the merchandise give him the choice, more than half of customers are very critical. Frequently, customers don’t want to buy something maybe have three reasons: show off own appreciative, looking for an excuse to demand for lower prices and thinking it’s too expensive, as a reason of do not buy it. Understanding these reasons, employees can more easily seel products. Actually, a salesman usually has three purposes: he or she hopes the transaction is successful, hopes customers come again, and hopes the customers to introduce other customers to the business, because a friendly staff. Therefore, understanding customer psychology is a discipline. Serving customers as serving themselves, therefor they can provide a higher level of satisfaction. Finally, allowing guests to be picky, can improve the quality of companies and salespeople because many good advises from some customers. By contrast, Xiaoyao (2102) noted in â€Å"The difference between Apple and Nokia† that ten years ago, Nokia mobile phone sold was first place staler. With the advancement of technology people’s requirements is also rising. Because of the discerning of customers, Apple innovate their products to satisfy a client’s needs. However, Nokia did not think that this is important. So, Apple exceeded Nokia less than a decade. Even though some vulgar and unreasonable customer think they always right, a simple philosophy said by Zhang (Gluckman, 2012): â€Å"we always think we are wrong and only take the customer’s need as right† can impel company carry on realistic reason of social activities is society advance and power that develop. In a highly competitive market, customers have a wide right of freedom choice and to purchase the commodity. In fact, the customer also can fire anyone in the company, because they can spend money in other places that make customer like a boss. In my opinion, the customer is a consumer of goods and services and is the foundation source of enterprise. The survival and development of enterprises rely on the trust and support of the customer. Therefore, business should consider the issue from the customer’s point of view and it’s crucial to put customer’s satisfaction and their interests at first stage. Following this standard will improve sales and our profits. In other words, there would be no profit if on customers bought products. Hence, taking care of the interests of the guests is to take care of the business own interests. As Zhang (Gluckman, 2012) said â€Å"we will always be wrong†. So we will do better! Reference Miller, R. (2012). Is the customer always right? Retrieved from http://www. thetrainingbank. com/article_is_the_customer_always_right. htm Gluckman, R. (2012). Every Customer Is Always Right. Forbes, 189(9), 38-40. Xiaoyao (2010,7). The difference between Apple and Nokia Retrieved from http://www. williamlong. info/archives/2236. html ———————– 1 How to cite Is the Customer â€Å"Always Right†, Papers

Near Earth Asteroid Rendezvous †Shoemaker (NEAR)

Introduction The Near Earth Asteroid Rendezvous – Shoemaker (NEAR) was launched in 1996. It was designed at Johns Hopkins University. The spacecraft was named in respect of the great planetary scientist known as Eugene Shoemaker. It was a computerized space explorer aimed at helping to conduct a study of asteroid Eros from a close distance. After the robot orbited around Eros from a close distance for some time, it finally landed on the asteroid in 2001 (Stathopoulos para. 1).Advertising We will write a custom report sample on Near Earth Asteroid Rendezvous – Shoemaker (NEAR) specifically for you for only $16.05 $11/page Learn More The spacecraft explorer was aimed at reporting back on the features of the Eros. These included the magnetic field properties of the asteroid, the kind of minerals available and the composition of the asteroid. Other objectives of the project included understanding the regolith features, the state of its spin, ef fects of solar wind on the asteroid and probable current activity. This could have made it possible for National Aeronautics and Space Administration (NASA) to understand the asteroid well plus know its relationship to comets and other heavenly bodies (National Aeronautics and Space Administration Marshall Space Flight Centre para. 1-3). The NEAR Shoemaker. The journey to asteroid Eros After its launch, the spacecraft entered its first cruise stage. This stage had limited activity and only took a few days before it traversed across asteroid 253 Mathilde which is 61km in diameter. While flying at about 1200km from Mathilde, NEAR was able to record and send back about 500 images that it could capture on the surface of Mathilde. The spacecraft also sent back information about the gravitational data making it possible for the mission controllers to calculate the diameter and mass of asteroid Mathilde (Stathopoulos para. 2). Failure of the first attempt The spacecraft was expected to un dergo four rendezvous burns. To ensure that this worked as planned, the spacecraft underwent a test in December 20, 1998. The first burn cycle was launched but abandoned immediately. Subsequently, the spacecraft got into safe mode and started going up.Advertising Looking for report on other technology? Let's see if we can help you! Get your first paper with 15% OFF Learn More During this glitch, the spacecraft’s thrusters were fired many times stretching the spacecraft’s propellant by 29kgs. The spacecraft’s battery got drained as well as its solar orientation interrupted. The error almost led to total loss of the spacecraft. It took 24 hours before the mission control team could spot the spacecraft (Williams para. 2). During this period, no communication was possible between NEAR and the control team. Till now, it has never been established the root cause of this glitch. However, there are those who blame the error to software malfunction while ot hers blame the mission control team (Williams para. 4). It was expected that after the four burns were completed, orbit insertion burn would follow. However, failure of the first burn and subsequent loss of communication between the mission control team and the spacecraft rendered the procedure unfeasible. A new procedure had to be put in place immediately to ensure that the project continued without further interruptions. This made it possible for NEAR to draw closer to Eros and fly by it at a distance. Moreover, it was possible to capture images on the surface of Eros using a camera and record data regarding the asteroid’s gravitational action. On January 3, 1999 a thruster burn was performed to synchronize the orbital speed of the spacecraft with that of the asteroid. It was later followed by another burn that facilitated in fine-tuning the path of the spacecraft (Stathopoulos para. 3). Image of Eros taken by NEAR. Orbital insertion On 14 February, 2000 the mission contr ol team managed to conduct an orbital insertion. This was after the spacecraft had gone around Eros for thirteen months tracing a trajectory that closely matched that of the asteroid. Before orbital insertion was conducted, the team reduced the orbiting speed of NEAR from 19.3 to 8.1 m/s (Stathopoulos para. 4).Advertising We will write a custom report sample on Near Earth Asteroid Rendezvous – Shoemaker (NEAR) specifically for you for only $16.05 $11/page Learn More Later the speed was slightly increased to 9.9 m/s. To ensure that the spacecraft did not come into collision with other satellites orbiting the asteroid, the teamed conducted a search to ensure that there are no satellites. No satellite was found. With time, the spacecraft’s orbit was reduced drawing it closer to the asteroid which eventually led to it landing on Eros. Orbits and landing From January 24 2001, the spacecraft started drawing closer to the asteroid starting by orb iting at 6 km away from Eros. By January 28, the spacecraft was 3km away from the asteroid. The spacecraft then gradually descended towards the surface of the asteroid and landed on 12 February the same year (Stathopoulos para. 4-6). The landing was safe leaving the spacecraft in sound condition; to the surprise of the controllers. When on the surface, its gamma-ray spectrometer was used in collecting information about the asteroid’s composition. This gave back a more accurate information than the one that had been collected when NEAR was orbiting around Eros. The last data signals to be received from the spacecraft reached the mission control team on February 28, 2001. The spacecraft was later shut down. An attempt by the control team to communicate with NEAR on December 10, 2002 did not bear fruits. This was attributed to high temperature that was experienced in Eros during the check out (Yeomans para. 1-4). Image taken as NEAR descended towards Eros’ surface. Works Cited National Aeronautics and Space Administration Marshall Space Flight Centre. â€Å"NEAR.† Web.Advertising Looking for report on other technology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Stathopoulos Vic. â€Å"Near Shoemaker.† Web. Williams, David R. â€Å"NEAR Flyby of Asteroid 253 Mathilde.† Web. Yeomans, Don. â€Å"NEAR-Earth Asteroid Rendezvous (NEAR).† Web. This report on Near Earth Asteroid Rendezvous – Shoemaker (NEAR) was written and submitted by user Terrance R. to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.